Thursday, June 25, 2009

Good user experience in the parking lot


Footprints can assist us in finding our way. This is especially true in PayPal's San Jose parking lot.

Let me explain. The lot is very large (think 2 oversized football fields joined together by a paved pathway) and is liberally dotted with trees and bushes that provide shade for cars, but they also obstruct the clear path from my car to the front door of the building. Where can I walk and avoid trampling bushes and ivy as I get into the office every morning?


Little painted feet solve the problem! They appear every 15-20 feet and denote a walking path between cars, trees and shrubs. Problem solved! It's simple, low profile, and very handy for PayPal workers. A+ to whomever implemented this excellent parking lot experience.

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